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"It makes local hard to scale because your audience size is that much smaller that reviews are far less reliable both in frequency and volume" I've been a memb
by muhfuhkuh 15y ago
"It makes local hard to scale because your audience size is that much smaller that reviews are far less reliable both in frequency and volume"
I've been a member of Angie's List for over 2 years now. It's not only saved me countless amounts of money over choosing nationally-advertised service companies for stuff like plumbing and HVAC work, but it's saved me tons of aggravation filtering out the honest, hard-working businesses from the fly-by-night charlatans who pile on services and "annual maintenance contracts" that are just code for finding yet another problem next year.
How do they get "local" reviews? Simple. If you pay for it, you'll review to keep the cycle of reviews going. If you're invested $30-60/yr. to subscribe, you feel like you have a vested interest in keeping both the review site and the service provider alive. I liken it to the SomethingAwful forums: the ones who subscribe are also the most frequent posters.
But, Angie's List also uses their own tactics to keep reviews flowing and fresh. They will email reminders to review service providers you've recently browsed if you decided to use them. They'll even call you to record a review over the phone and then they'll transcribe it.
It's why they've been blowing everyone else out of the water in "local" search since the 90s.
- rapind 15y agoI love the philosophy and have been keeping an eye on Angie's List for a long time but unfortunately it still isn't available in my area, although it looks like they are starting to think about Canada (province is mentioned here and there on their site).