Yes and no. SOC2 doesn't say you need to install an agent, and may not be explicitly prescriptive about whether computers that have access to production data or

Yes and no. SOC2 doesn't say you need to install an agent, and may not be explicitly prescriptive about whether computers that have access to production data or systems need encrypted drives, screenlocks, etc. But a non-hack SOC2 auditor is going to expect you to have some reasonable policy and controls in that area. So yeah, the main thrust of SOC2 is "are you following your own internal policies", but the auditors are also expected to hold you to some minimal standards on your policies (or ask you to provide a good explanation why they shouldn't apply in your case). You definitely would't want to tie yourself to a particular agent in your policy, but the auditors will want to see some kind of policy and then require evidence for that, either from something like an agent or screenshots/etc.