Labor is not productivity. Labor is labor, and if badly aimed, might as well be completely useless. Upper management has the power and responsability to make de

Labor is not productivity. Labor is labor, and if badly aimed, might as well be completely useless. Upper management has the power and responsability to make decisions which can have colossal implications on the overall productivty of the company towards its goal of selling what it sells. The real issue though, is that even though labor can approximately be measured, the impact of decisions not so much; whatever decision is taken becomes the "new normal" and it's hard to know how much it was a productive or improductive one. I'm not really knowledgeable on how upper managers are evaluated.