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A middle ground solution may be to use virtual machine on your computer or e.g. ask for access to AWS Workspace under their control. The customer provided me a
by imhoguy 5y ago
A middle ground solution may be to use virtual machine on your computer or e.g. ask for access to AWS Workspace under their control.
The customer provided me an image with all necessary licensed software I need to use to provide the service, including software to connect to their production infra via VPN and encrypted filesystem. They don't have access to camera, mic, my private system or LAN (use NAT mode). Clipboard sharing is set with guest to host direction only. I can filter out any call home stuff I don't like on my router unless it goes thru their VPN. I Zoom them with my host system, then do screen-sharing of virtual machine window only.
In my opinion separating customer gigs with VMs in general is a safe way to prevent accidental cross-customer data leak. Of course it depends on kind of work you do and software you use, however personal licenses often allow to use software on multiple devices by the same person.