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I have been fighting with Amazon on a review for a product I bought and returned for weeks now. The manufacture is trying to bribe me to remove my review (offe
by nerdjon 5y ago
I have been fighting with Amazon on a review for a product I bought and returned for weeks now.
The manufacture is trying to bribe me to remove my review (offering me multiple times what I paid for it at this point). I have been trying to update my review to reflect that but it keeps being denied but I am not being told why.
It is very frustrating that these companies are able to deceive customers through reviews.
- AlexandrB 5y agoI had the same experience when I received a gift card with my item imploring me to leave a good review. Mentioning this "incentive" in the review got it blocked by Amazon.
- KennyBlanken 5y agoThere are certain things you're not allowed to mention. For example, anything related to shipping speed or delivery issues. Even if the item was shipped direct by the seller. Hope this helps.
- detaro 5y agoAnything related to the seller is not accepted as part of the product review (which makes some sense in most cases, since one product can be offered by multiple sellers).
- nerdjon 5y agoYeah I can see why that makes sense as a blanket rule most of the time. I feel like in this case I am likely calling out the manufacture, but I am not entirely sure.
- asddubs 5y agoin cases of review fraud that rule doesn't make sense though IMO, since no matter who's selling it, it's directly related to the rating of the article presented
- bombela 5y agoI bought a gaming mouse where the middle button could never be pressed in combinaison with another. It turns out there was a firmware update to fix that. And of course it only runs on MS Windows. My review stating this was blocked. I made appeal multiple times and Amazon simply ignored me. Last time I checked the listing had a perfect 5 star rating...