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And yet I'm learning about this outage from HN. How did that happen?
by stillicidious 5y ago
And yet I'm learning about this outage from HN. How did that happen?
- jgrahamc 5y agoSuggest subscribing on https://www.cloudflarestatus.com/ https://www.cloudflarestatus.com/ as that was updated long before I came to HN to say anything (which was only after the incident was resolved).
- tailspin2019 5y agoAviate Navigate Communicate. They did all three of those in the space of a few minutes (if you were checking their status page - which you can subscribe to by the way).
- ithkuil 5y agoThat rule is great for one single person (a pilot). In corporate incident management we can do better, and not blocking communication because you're overwhelmed with keeping the system up; in fact proper incident management workflows designate different people with different roles and delegates communication duties to a dedicated person if possible.
- tailspin2019 5y ago> That rule is great for one single person (a pilot). In corporate incident management we can do better, and not blocking communication because you're overwhelmed with keeping the system up; in fact proper incident management workflows designate different people with different roles and delegates communication duties to a dedicated person if possible. I agree with you, but Cloudflare seem to have done exactly what you're describing in this instance?
- ithkuil 5y agoYes, my comment was about the Aviate Navigate Communicate rule, not about cloudflare's response
- scrollaway 5y agoMaybe it happened because you're busy commenting on HN instead of checking their status page.