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Well, if they get a hundred complaints from potential or former customers saying they won't eat there until it's fixed, something may happen. Some of these prob
by MaysonL 15y ago
Well, if they get a hundred complaints from potential or former customers saying they won't eat there until it's fixed, something may happen. Some of these problems are only soluble by mass, organized action. Suppose there were a blind guy standing outside your restaurant, handing patrons informative pamphlets? How long would it take for a few infuriated regulars telling him they wouldn't be back till the problem was fixed to get the owner's attention to the problem? Just sayin': squeaky wheels get greased.
- ugh 15y agoSure. PR fallout or DDoSing support offers additional leverage to mere and minimal lost business. Especially really large companies don’t want to have an attack surface called “They don’t care about disabled people!” (There are also other reasons why larger companies have more incentives to be accessible.) Evidently, however, that’s not enough. It’s hard to create public outrage. It’s hard to organize. Hard enough that being hit by outrage or being swamped by phone calls is quite unlikely. It’s a simple numbers game. People don’t want to organize shitstorms all the time. They have better things to do.