4 ms·

We are working on something related: http://chill.ly/ http://chill.ly/. We aren't as focused on dropped calls as I don't think even the carriers track that, but

by camwest 15y ago

We are working on something related: http://chill.ly/ http://chill.ly/. We aren't as focused on dropped calls as I don't think even the carriers track that, but we will help you save some money.

troydavis 15y ago
Interesting. Who is that targeted at? For me, cost control was a concern 10-12 years ago, but I pay for unlimited usage, have for years, and consider it cheap for the value. I perceive that among folks with smartphones, doing more with the phone is higher priority than saving money (or even getting a better value). Upgrading to an iPhone 4 was totally elective, and that 3rd $2 game or ringtone didn't add much value. Of course, if I could press a button and save $30/month, I'd do it, I just don't think I'd trade away services. I think it's a totally different story with the feature phone market (which will soon evolve into the prev-gen/smaller smartphone market).
- camwest 15y ago
  There are two main areas we are interested in: People who pay for unlimited usage (like yourself) who might be overpaying and not actually using their plan more than a metered plan might offer for cheaper. The second segment are users who are getting burned with overages because they don't understand their usage properly. We also want to help people navigate the complicated wireless market as many of the major carriers have 1000s (literally) of combinations.
- maxcameron 15y ago
  Hey Troy, We haven't proven who exactly our customers are, so these are still loosely validated assumptions, but we're doing our best to learn more about them. Here's what we think so far. A chill.ly customer: * Is a customer of major telco in Canada (for the time being, at least). * Has an app phone / smartphone / phone with a decent browser. * Has monitored their personal finances, sometimes with services like mint * Is a a premium customer for the telco ($70+/month) * Ignores their phone bills, whether they're digital or print * Typically sees their monthly bill as a line item on a bank statement * Spends an average of 30-60 minutes choosing a provider, plan and device. * Typically uses their phone in professional and personal contexts * Travels out of their coverage zone * Has combined many options to form their plan (IE chooses a base plan and adds various options/add-ons) * Has been a customer of more than one telco in their lifetime * Is concerned that changing their plan will result in a worse deal. Max The other chill.ly dude
  - troydavis 15y ago
    Very cool summary (and that does describe me). Just subscribed to the beta list. BTW, I'd be willing to do extra legwork to test it. If you eventually add CSV import, AT&T has CSV (and XLS) CDR downloads. Feel free to email me if you need a sample.

by camwest 15y ago

We are working on something related: http://chill.ly/ http://chill.ly/. We aren't as focused on dropped calls as I don't think even the carriers track that, but we will help you save some money.

troydavis 15y ago

Interesting. Who is that targeted at? For me, cost control was a concern 10-12 years ago, but I pay for unlimited usage, have for years, and consider it cheap for the value. I perceive that among folks with smartphones, doing more with the phone is higher priority than saving money (or even getting a better value). Upgrading to an iPhone 4 was totally elective, and that 3rd $2 game or ringtone didn't add much value. Of course, if I could press a button and save $30/month, I'd do it, I just don't think I'd trade away services. I think it's a totally different story with the feature phone market (which will soon evolve into the prev-gen/smaller smartphone market).

camwest 15y ago
There are two main areas we are interested in: People who pay for unlimited usage (like yourself) who might be overpaying and not actually using their plan more than a metered plan might offer for cheaper. The second segment are users who are getting burned with overages because they don't understand their usage properly. We also want to help people navigate the complicated wireless market as many of the major carriers have 1000s (literally) of combinations.
maxcameron 15y ago
Hey Troy, We haven't proven who exactly our customers are, so these are still loosely validated assumptions, but we're doing our best to learn more about them. Here's what we think so far. A chill.ly customer: * Is a customer of major telco in Canada (for the time being, at least). * Has an app phone / smartphone / phone with a decent browser. * Has monitored their personal finances, sometimes with services like mint * Is a a premium customer for the telco ($70+/month) * Ignores their phone bills, whether they're digital or print * Typically sees their monthly bill as a line item on a bank statement * Spends an average of 30-60 minutes choosing a provider, plan and device. * Typically uses their phone in professional and personal contexts * Travels out of their coverage zone * Has combined many options to form their plan (IE chooses a base plan and adds various options/add-ons) * Has been a customer of more than one telco in their lifetime * Is concerned that changing their plan will result in a worse deal. Max The other chill.ly dude
- troydavis 15y ago
  Very cool summary (and that does describe me). Just subscribed to the beta list. BTW, I'd be willing to do extra legwork to test it. If you eventually add CSV import, AT&T has CSV (and XLS) CDR downloads. Feel free to email me if you need a sample.