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Does Pinecone have any position on the status of document embeddings and whether they would be considered PII? One of the challenges of using a fully managed se
by indeed30 5y ago
Does Pinecone have any position on the status of document embeddings and whether they would be considered PII? One of the challenges of using a fully managed service is the headache of adding yet another data subprocessor and all of the legal and compliance questions that raises.
- gk1 5y agoThat depends on the document. We do not see the original document, only the embedding. You can argue that is sufficiently obfuscated to not count as PII. The good news is we are SOC2 compliant and GDPR-friendly and do a bunch of other stuff to help you meet security compliance requirements: https://www.pinecone.io/security/ https://www.pinecone.io/security/
- indeed30 5y agoNo, I understand that. I guess my question is actually around your experience with "You can argue that is sufficiently obfuscated to not count as PII" and whether your customers are actually successful with this argument.
- gk1 5y agoThose who need more assurance just look at our SOC2 compliance, or have us go through a security review, or opt for the dedicated-environment deployment option.