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I respect that. But If you don't have a serious pain point around testing and you want to miss the best option out there. It's fine by me. There are couple of o

by mesadb 5y ago

I respect that. But If you don't have a serious pain point around testing and you want to miss the best option out there. It's fine by me. There are couple of other alternatives out there: reflect.run, rainforestqa.com, ghostinspector.com, mabl.com, testim.io. We don't obfuscate, we care deeply about our clients. I always say this. If Preflight doesn't add value you don't have to pay for it nor use it.

beingflo 5y ago
I hope you take the critical comments here constructively, we just think that you're missing out on a lot of potential users by not being transparent with pricing. As the other comment points out, we've come to expect that no pricing page means sales contact etc., individual customers are typically not interested in that.
- mesadb 5y ago
  Yes you are completely right. I didn't know everyone would expect the pricing on the website. I quickly created a page and released it right here: https://preflight.com/pricing https://preflight.com/pricing
simlevesque 5y ago
> you want to miss the best option out there Part of my first impression of your product is the fact that you have something to hide. I want to trust the products I use. Also, my time is precious. I can't count the number of times I wasted time by looking at a product to find out the pricing makes no sens at all.
- mesadb 5y ago
  I expressed that I heard you so I put the pricing up in about an hour ago: https://preflight.com/pricing https://preflight.com/pricing
runako 5y ago
I shouldn't have had to say this, given that this is HN and comments tend toward the helpful, but: I meant my comment in the sense of helping you to improve your offering. If I didn't care, I wouldn't have taken the time to write a comment as if I had a stake in your company beyond just wanting entrepreneurs to succeed. If I had seen this on Twitter, I would have just kept scrolling. But HN has given a lot to me, so I try to help others. So in that vein, one more constructive criticism: learn to take feedback better. The best customer feedback often comes packaged in vitriol and is much more unpleasant than anything posted here. (Especially from support tickets. People are frequently angry when they write them, but they also provide invaluable insight into your product.) You'll have more success if you gracefully accept all critiques, both warranted and unwarranted, regardless of how gently they are phrased. Good luck!

by mesadb 5y ago

beingflo 5y ago

I hope you take the critical comments here constructively, we just think that you're missing out on a lot of potential users by not being transparent with pricing. As the other comment points out, we've come to expect that no pricing page means sales contact etc., individual customers are typically not interested in that.

mesadb 5y ago
Yes you are completely right. I didn't know everyone would expect the pricing on the website. I quickly created a page and released it right here: https://preflight.com/pricing https://preflight.com/pricing

simlevesque 5y ago

> you want to miss the best option out there Part of my first impression of your product is the fact that you have something to hide. I want to trust the products I use. Also, my time is precious. I can't count the number of times I wasted time by looking at a product to find out the pricing makes no sens at all.

mesadb 5y ago
I expressed that I heard you so I put the pricing up in about an hour ago: https://preflight.com/pricing https://preflight.com/pricing

runako 5y ago

I shouldn't have had to say this, given that this is HN and comments tend toward the helpful, but: I meant my comment in the sense of helping you to improve your offering. If I didn't care, I wouldn't have taken the time to write a comment as if I had a stake in your company beyond just wanting entrepreneurs to succeed. If I had seen this on Twitter, I would have just kept scrolling. But HN has given a lot to me, so I try to help others. So in that vein, one more constructive criticism: learn to take feedback better. The best customer feedback often comes packaged in vitriol and is much more unpleasant than anything posted here. (Especially from support tickets. People are frequently angry when they write them, but they also provide invaluable insight into your product.) You'll have more success if you gracefully accept all critiques, both warranted and unwarranted, regardless of how gently they are phrased. Good luck!