5 ms·
If you sign up, and you should see the prices
by mesadb 5y ago
If you sign up, and you should see the prices
- runako 5y agoComing here to second this. I am not signing up to find out how much it costs, and I am actively in the market for a tool like this. Why won't I sign up to find pricing? Because gaming pricing makes a bad impression and makes me think you will try to obfuscate other critical information once I become a customer and generally be a difficult vendor to work with. Nobody needs to add a difficult vendor, especially in a competitive category. Edit: there are 6 top-level comments on this post besides yours. 4 of the 6 are looking for pricing.
- mesadb 5y agoI respect that. But If you don't have a serious pain point around testing and you want to miss the best option out there. It's fine by me. There are couple of other alternatives out there: reflect.run, rainforestqa.com, ghostinspector.com, mabl.com, testim.io. We don't obfuscate, we care deeply about our clients. I always say this. If Preflight doesn't add value you don't have to pay for it nor use it.
- beingflo 5y agoI hope you take the critical comments here constructively, we just think that you're missing out on a lot of potential users by not being transparent with pricing. As the other comment points out, we've come to expect that no pricing page means sales contact etc., individual customers are typically not interested in that.
- mesadb 5y agoYes you are completely right. I didn't know everyone would expect the pricing on the website. I quickly created a page and released it right here: https://preflight.com/pricing https://preflight.com/pricing
- simlevesque 5y ago> you want to miss the best option out there Part of my first impression of your product is the fact that you have something to hide. I want to trust the products I use. Also, my time is precious. I can't count the number of times I wasted time by looking at a product to find out the pricing makes no sens at all.
- mesadb 5y agoI expressed that I heard you so I put the pricing up in about an hour ago: https://preflight.com/pricing https://preflight.com/pricing
- runako 5y agoI shouldn't have had to say this, given that this is HN and comments tend toward the helpful, but: I meant my comment in the sense of helping you to improve your offering. If I didn't care, I wouldn't have taken the time to write a comment as if I had a stake in your company beyond just wanting entrepreneurs to succeed. If I had seen this on Twitter, I would have just kept scrolling. But HN has given a lot to me, so I try to help others. So in that vein, one more constructive criticism: learn to take feedback better. The best customer feedback often comes packaged in vitriol and is much more unpleasant than anything posted here. (Especially from support tickets. People are frequently angry when they write them, but they also provide invaluable insight into your product.) You'll have more success if you gracefully accept all critiques, both warranted and unwarranted, regardless of how gently they are phrased. Good luck!
- dubcanada 5y agoAgreed, anything without a pricing page is an immediate no for me. Looked for pricing, did not see it. Closed page. I don't care at all about anything else, as soon as the pricing page is hidden means it's not affordable to me.
- mesadb 5y agoI listened to all of you and put a page on the website: https://preflight.com/pricing https://preflight.com/pricing