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> After getting the tip, however, Brandt said her manager told her that she and the other servers who worked the party couldn’t keep all of it. Instead, they wo
by bko 5y ago
> After getting the tip, however, Brandt said her manager told her that she and the other servers who worked the party couldn’t keep all of it. Instead, they would have to split it among the bartenders, cooks and food runners, something that had never happened before, Brandt said. Normally, 7 percent of a server’s food-and-beverage sales at Oven & Tap are automatically deducted from their paychecks to pay those people, while tips are left untouched, her lawyer, Bill Horton, told The Washington Post.
I could understand the difficulty in handling this as a manager. Sure the other staff should be happy for the waiters receiving the tip, but in actuality there would likely be hostility among the rest of the staff that's likely paid less and have harder jobs.
She ended up being fired for going back to the person who gave the tip and telling him she was unable to keep it. Firing her was an over-reaction, but a restaurant should have a policy where the waiters should not be allowed to discuss tips with customers. It would avoid confronting customers about tip amounts or being pushy.
- Kye 5y agoMy understanding based on a previous discussion of tips is it's actually the opposite: everyone else is paid better, and that's why splitting tips with them is so contentious.
- bko 5y agoTheir expected tips are considered when their fixed comp is set. They still get paid more than line cook or bus boys and I would argue have easier jobs for the most part. However this breaks down if someone drops a huge tip on them. I could understand the other workers being resentful.