Let me describe my experience with contacting youtube. An ad popped up, prompting me to subscribe to the family plan, and since I was getting fed up for a while

Let me describe my experience with contacting youtube. An ad popped up, prompting me to subscribe to the family plan, and since I was getting fed up for a while, I went with it. Surprise, my wife and my daughter couldn't join, for whatever mystic reasons yt considered. I contacted YT via chat support. While the technology behind their support bots has evolved a lot, they even simulate passing you from one support rep to another, and they show even empathy towards your issues, they aren't able to solve anything. So, about two days lost in training YT bots for me, and stuck with family plan without being able to add my family. Great experience, and pleasant waste of time chatting :))))