This Evan guy reminds me of the worst customers I have: rude, know-it all, overreacting. Just because you're a customer you're not entitled to be an ass. Of co

This Evan guy reminds me of the worst customers I have: rude, know-it all, overreacting. Just because you're a customer you're not entitled to be an ass. Of course they have data about the customer performance, it's part of their job, it doesn't mean it has access to private data.