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I bought a pixel this year with a $100 discount for signing up for google fi. Turns out, their map is a lie, and I was completely without coverage, so I sign u

I bought a pixel this year with a $100 discount for signing up for google fi. Turns out, their map is a lie, and I was completely without coverage, so I sign up with my old provider. I then get a nastygram saying I'm going to be charged the full $100 because I cancelled google fi. $50 more than the non promo price. I honestly started to do a chargeback on the promo charge, but I guarantee you I'd lose access to all google services because of a tos violation if I did that. Lesson learned. Never do business with a monopoly provider, you have no recourse.

ipaddr 5y ago
I always felt giving your credit card to google for anything was a terrible idea. Privacy aside. A company with terrible support should never be allowed direct access to your credit card.
otterley 5y ago
Did you return the phone within 15 days?
- wing-_-nuts 5y ago
  The carriers are starting to turn off service to 3g, and older 4g devices at the end of this year. I couldn't guarantee that I'd be able to get another phone like I needed, so I'm coughing up the $100, and I'm simply resolving to never trust google with my money again. Having them claim that I'm violating their promotion because they can't deliver the service promised by their coverage map is infuriating.
  - otterley 5y ago
    The point of the 15 day return policy is to give you enough time to try their service, and if it doesn’t work for you, for whatever reason, to send the equipment back and cancel service. If you didn’t do that on time, well, that’s on you. You can’t have it both ways, to keep the equipment and get the discount while not using their service. That’s simply not what you agreed to. No carrier would let you do that.
    - wing-_-nuts 5y ago
      The thing that makes me salty is that I'm being charged $50 MORE than if I had just bought the phone without google fi.
maerF0x0 5y ago
Just to add another anecdata I used google fi for ~4 yrs and was always pretty happy with it. Recently switched to mint just for sheer price competition -- ~$20 a month for a line + 5GB data beats fi coming in at like $50-60 for the same. fi used to be cheaper for me because I would use $20 line + $10 data. Now mint is undercutting them on both price and giving more data.

ipaddr 5y ago

I always felt giving your credit card to google for anything was a terrible idea. Privacy aside. A company with terrible support should never be allowed direct access to your credit card.

otterley 5y ago

Did you return the phone within 15 days?

wing-_-nuts 5y ago
The carriers are starting to turn off service to 3g, and older 4g devices at the end of this year. I couldn't guarantee that I'd be able to get another phone like I needed, so I'm coughing up the $100, and I'm simply resolving to never trust google with my money again. Having them claim that I'm violating their promotion because they can't deliver the service promised by their coverage map is infuriating.
- otterley 5y ago
  The point of the 15 day return policy is to give you enough time to try their service, and if it doesn’t work for you, for whatever reason, to send the equipment back and cancel service. If you didn’t do that on time, well, that’s on you. You can’t have it both ways, to keep the equipment and get the discount while not using their service. That’s simply not what you agreed to. No carrier would let you do that.
  - wing-_-nuts 5y ago
    The thing that makes me salty is that I'm being charged $50 MORE than if I had just bought the phone without google fi.

maerF0x0 5y ago

Just to add another anecdata I used google fi for ~4 yrs and was always pretty happy with it. Recently switched to mint just for sheer price competition -- ~$20 a month for a line + 5GB data beats fi coming in at like $50-60 for the same. fi used to be cheaper for me because I would use $20 line + $10 data. Now mint is undercutting them on both price and giving more data.