>> Replace 'rent' with 'support. Not really. Redhat sells support, Microsoft charges rent. This is made even more explicit with SaaS - Software as a Service. N

>> Replace 'rent' with 'support. Not really. Redhat sells support, Microsoft charges rent. This is made even more explicit with SaaS - Software as a Service. Nobody is providing service, they're simply providing access to the capabilities of the software for a fee. That's rent. Development teams are usually classified as cost center, not any kind of customer service.