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I was in a hurry once while renting from Hertz, I verbally declined all of the extras, but the employee at the counter put it on my bill anyway. The contract th
by throwaway894345 5y ago
I was in a hurry once while renting from Hertz, I verbally declined all of the extras, but the employee at the counter put it on my bill anyway. The contract they gave me was literally 10+ pages of fine print, so I didn't check it--I didn't expect to be scammed. Later I got a second charge to my credit card which doubled the price of my rental for services I didn't request or use. I called Hertz customer service and they were hostile in tone and basically told me to piss off, so I told my credit card company to decline the charge. Hertz sent me to collections, and I explained the issue to the collections company and they basically told me Hertz didn't have any ground to stand on and left me alone. Fuck Hertz.