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I'm in the same situation. I bought a laser cutter and some other production equipment, and started making home decor. I sell pretty simple stuff, like door si

I'm in the same situation. I bought a laser cutter and some other production equipment, and started making home decor. I sell pretty simple stuff, like door signs and coasters. Google Merchant Center also suspended my account for being "misleading". I have no ads, just a product feed for Google Shopping. They won't tell me what's "misleading" about my products.

konschubert 5y ago
Man, we should start a support group. PS: Now I know how I know your name :) Thanks for making that great HN responses email tool!
- stavros 5y ago
  By the way, I made one for Telegram, if you use that: https://gitlab.com/stavros/hn-reply-bot https://gitlab.com/stavros/hn-reply-bot I posted it but not many people seem to use Telegram, or find it useful?
  - konschubert 5y ago
    I guess not so many people use telegram. And email somehow fits better the calm pace of discussion here on HN.
    - stavros 5y ago
      I agree, it was just too many clicks to reach my inbox for me, so I made that instead.
datavirtue 5y ago
Hmmm....did you mention lasers? That might have triggered their "sketchy" Algo. How do they know you are misleading anyone? People clicking "misleading" because they saw your ad in the wrong context?
- dangrossman 5y ago
  There's no ad involved. It's just a product feed for Google Shopping that's auto-generated by Shopify, so the product details match the website always. Here's the store: https://ligninandlight.com/ https://ligninandlight.com/ Google's customer support just provides form responses linking to this policy my store violates: https://support.google.com/merchants/answer/6150127?hl=en https://support.google.com/merchants/answer/6150127?hl=en But they won't provide any concrete information specific to my store, and I can't figure out what they're hung up on. I talked to a Shopify expert and they told me to make sure I have a contact page, refund policy and accept credit cards -- all of which I do.
  - dhimes 5y ago
    So, I looked at this and the only thing I can see is that the price doesn't update as you add options (larger size, engraving) etc., until you add to cart and then view the cart. So G may think that's misleading: It's not going to cost me $23 but $35. Your shop looks very nice, actually. Cool and thoughtful stuff.
    - datavirtue 5y ago
      Sounds like Google is now the defacto business regulator...but only for small businesses.
    - konschubert 5y ago
      Sorry to bother, but just in case you have the time, since I’m having the same issue as GP, could you also have a look at https://shop.invisible-computers.com https://shop.invisible-computers.com ? As I mentioned above, my google merchant center account also got suspended twice.
  - konschubert 5y ago
    Same here. I have Shopify connected to google merchant center.

konschubert 5y ago

Man, we should start a support group. PS: Now I know how I know your name :) Thanks for making that great HN responses email tool!

stavros 5y ago
By the way, I made one for Telegram, if you use that: https://gitlab.com/stavros/hn-reply-bot https://gitlab.com/stavros/hn-reply-bot I posted it but not many people seem to use Telegram, or find it useful?
- konschubert 5y ago
  I guess not so many people use telegram. And email somehow fits better the calm pace of discussion here on HN.
  - stavros 5y ago
    I agree, it was just too many clicks to reach my inbox for me, so I made that instead.

datavirtue 5y ago

Hmmm....did you mention lasers? That might have triggered their "sketchy" Algo. How do they know you are misleading anyone? People clicking "misleading" because they saw your ad in the wrong context?

dangrossman 5y ago
There's no ad involved. It's just a product feed for Google Shopping that's auto-generated by Shopify, so the product details match the website always. Here's the store: https://ligninandlight.com/ https://ligninandlight.com/ Google's customer support just provides form responses linking to this policy my store violates: https://support.google.com/merchants/answer/6150127?hl=en https://support.google.com/merchants/answer/6150127?hl=en But they won't provide any concrete information specific to my store, and I can't figure out what they're hung up on. I talked to a Shopify expert and they told me to make sure I have a contact page, refund policy and accept credit cards -- all of which I do.
- dhimes 5y ago
  So, I looked at this and the only thing I can see is that the price doesn't update as you add options (larger size, engraving) etc., until you add to cart and then view the cart. So G may think that's misleading: It's not going to cost me $23 but $35. Your shop looks very nice, actually. Cool and thoughtful stuff.
  - datavirtue 5y ago
    Sounds like Google is now the defacto business regulator...but only for small businesses.
  - konschubert 5y ago
    Sorry to bother, but just in case you have the time, since I’m having the same issue as GP, could you also have a look at https://shop.invisible-computers.com https://shop.invisible-computers.com ? As I mentioned above, my google merchant center account also got suspended twice.
- konschubert 5y ago
  Same here. I have Shopify connected to google merchant center.