3 ms·

I believe this is a European thing, as I haven't had such problems with renting cars in the US. Buchbinder was the worst, to the extent that everyone I know who

by llampx 5y ago

I believe this is a European thing, as I haven't had such problems with renting cars in the US. Buchbinder was the worst, to the extent that everyone I know who is about to rent a car gets a lecture from me about them. It's worth it to have the full coverage insurance every time and just treat it as part of the rental cost. The alternative is lots of headaches to deal with the scammer companies.

odiroot 5y ago
Yep, had the same experience renting in Germany. With Sixt, Enterprise and Buchbinder. Always trying to sneak something up on you. I like Enterprise cause they're affordable, but they really take it to the next level. I had a full insurance (0% OOP) and they still made me do the handover dance twice.
caf 5y ago
In Australia some are one way (eg. Europcar, which does the "bill every millimetre-long scuff" thing) and some are the other (eg. Avis, who don't seem to care as long as you return it with four wheels and a windscreen).
- LilBytes 5y ago
  Funny you mention Europcar, I've had nothing but pleasure with them. Including one time where I hit a kangaroo and damaged the left front quarter pannel, only charged me a few hundred dollars to repair said damages which was a lot less than I expected. Though I have been almost using Car Next Door exclusively for two years so perhaps things have changed.
  - caf 5y ago
    The first (and only!) time I used Europcar, I'd been using Avis for years and was used to their way of doing business, to the point where I didn't even bother to do a cursory handover walk-around anymore, because I knew they weren't going to be hardasses. It is absolutely essential with Europcar though (and I think Hertz too), to do a very thorough documentation of every tiny pre-existing scuff, scratch and ding. Car Next Door is the same, but I'm willing to put up with a bit of inconvenience there to get a service I can't get at a reasonable price from the big rentals (light commercial vehicle available close by and for short periods).

by llampx 5y ago

odiroot 5y ago

Yep, had the same experience renting in Germany. With Sixt, Enterprise and Buchbinder. Always trying to sneak something up on you. I like Enterprise cause they're affordable, but they really take it to the next level. I had a full insurance (0% OOP) and they still made me do the handover dance twice.

caf 5y ago

In Australia some are one way (eg. Europcar, which does the "bill every millimetre-long scuff" thing) and some are the other (eg. Avis, who don't seem to care as long as you return it with four wheels and a windscreen).

LilBytes 5y ago
Funny you mention Europcar, I've had nothing but pleasure with them. Including one time where I hit a kangaroo and damaged the left front quarter pannel, only charged me a few hundred dollars to repair said damages which was a lot less than I expected. Though I have been almost using Car Next Door exclusively for two years so perhaps things have changed.
- caf 5y ago
  The first (and only!) time I used Europcar, I'd been using Avis for years and was used to their way of doing business, to the point where I didn't even bother to do a cursory handover walk-around anymore, because I knew they weren't going to be hardasses. It is absolutely essential with Europcar though (and I think Hertz too), to do a very thorough documentation of every tiny pre-existing scuff, scratch and ding. Car Next Door is the same, but I'm willing to put up with a bit of inconvenience there to get a service I can't get at a reasonable price from the big rentals (light commercial vehicle available close by and for short periods).