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>Can folks familiar with UniFi, say how reliable (and easy) upgrades are on the Ubiquiti gear? I'm considering getting some of their hardware. Running upgrades
by xoa 5y ago
>Can folks familiar with UniFi, say how reliable (and easy) upgrades are on the Ubiquiti gear? I'm considering getting some of their hardware.
Running upgrades is certainly easy, always has been a feature of it. But "reliable" isn't a word I'd use for them any longer, internally the company is an absolute dumpster fire with toxic and unaccountable leadership. Upgrade tracks themselves are a total mess now, and whether a given firmware upgrade goes well or introduces new edge cases is a crapshoot. There is essentially zero useful bug/feature tracking system, all nuked along with the great old forums in favor of their current garbage. For the controller itself it's textbook bikeshedding, they keep redoing the UI and making it worse without adding basic features asked for (and in the old days even confirmed as accepted!) years and years ago. Also, a lot of their hardware is ancient now despite selling for the same price (I suppose inflation represents a stealth price cut to some extent).
All that said, if you're only interested in WiFi and Switching it still mostly works albeit whether their current engineering can keep up with the sudden shifts is an open question. And the basic stuff is pretty cheap, reasonably performant overall, and has nice physical design. If you don't use them for routing/firewall/services (where they are utter garbage) but run that via something like OPNsense or VyOS or whatever you like instead, then a lot of the downsides go away or become manageable. Having devices be on a management VLAN and isolated controller is trivial and goes some ways towards helping any security flaws as well.
I'd still hesitate to recommend them for greenfield projects though. But unfortunately there also isn't anything else I can point to and just say "yep that's the drop-in replacement", industry is depressing right now with all the either total isolated individual web management on the one extreme or cloud-subscription-tie-in on the other. UniFi's strengths and model doesn't have an obvious successor. I remember some news that Cisco seemed to be aiming right at them, but haven't been able to locate it again? There are a few other self-hosted options apparently but I at least haven't been able to quite figure out their licensing and limitations yet.
Edit: I'll also add in fairness that even if an upgrade is junk, I've never not been able to recover. Recovery has absolutely been a bit hair-raising on occasion, particularly when the controller once hit its 4GB log limit IIRC and silently corrupted itself then backups for months, but even there I still managed to manually get into mongo and get controller config back out. Just keep an eye on your backup system there. And even super dead devices I've so far over the years always managed to get back with at worst TFTP. In that regard it's been pretty solid though again routing aside.