In the story that made the big splash, after > - Car was sold back to dealer/Tesla (presumably a trade-in?) a used-car dealer bought the car from Tesla and wa

In the story that made the big splash, after > - Car was sold back to dealer/Tesla (presumably a trade-in?) a used-car dealer bought the car from Tesla and was given (legally required) documentation about the car, which indicated the car had the features. Then Tesla removed the features remotely while the car was owned by the dealer, without informing them (because they decided during an audit that it shouldn't have had them). The dealer then showed the documentation to the customer (as required) and sold the car, both sides in the understanding it had the features as documented (because why wouldn't it, if Tesla documented it as such). The final customer then found the features disabled (or being disabled on an update/sync).