Very true, it's kind of like when you try to automate existing human processes. There are often too many exceptions to make it easy enough to automate, compared

Very true, it's kind of like when you try to automate existing human processes. There are often too many exceptions to make it easy enough to automate, compared to a company that automated this process from the beginning. Humans are very good at exception handling, albeit slow, and this is implicit in any process involving humans. Standardization is necessary for good automation.