I think the distinction is you can say "I pay good money for you to do it properly and how dare you go down on me" but you become an "armchair infrastructure en

I think the distinction is you can say "I pay good money for you to do it properly and how dare you go down on me" but you become an "armchair infrastructure engineer" when you try and explain how you would have avoided the outage because you don't have the whole picture (especially based on a very carefully worded PR approved blog post).