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> our policy is if the customer reported the issue before our internal monitoring caught it They've discovered it right away, the Service Health Dashboard was
by Aperocky 5y ago
> our policy is if the customer reported the issue before our internal monitoring caught it
They've discovered it right away, the Service Health Dashboard was not updated. source: link.
- gkop 5y agoThey don’t say explicitly right away do they? I skimmed twice. But yes you’re right, there’s no reason to question their monitoring or alerting specifically.