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Yes! That too! A lot of this started after the rate lock was set to expire and they had to keep extending it (costing them a bit of money each time), so part o
by suresk 5y ago
Yes! That too!
A lot of this started after the rate lock was set to expire and they had to keep extending it (costing them a bit of money each time), so part of me thought the whole "You have until tomorrow morning to send us this document you've already sent us 3 times, or else your lock will expire" was a way for them to get out of it, but more likely it was just incompetence/overwork.
- achow 5y agoSounds like a poorly managed operation. Front end UI is slick but at the backend they did not have proper CRM workflows. Marketing mindset and not a product tech one.