I financed my first mortgage and refi through Better. They did ping me about once a week even when there was nothing for either of us to do while waiting for an

I financed my first mortgage and refi through Better. They did ping me about once a week even when there was nothing for either of us to do while waiting for an appraisal. I got the feeling they were hitting arbitrary engagement quotas. Compared to my experience with Rocket it was great. I sat on a phone with Rocket for hours having them put me on hold and go to a manager to negotiate rates only for them to have shuffled the numbers around so that the interest rate looked lower, but the total cost of the loan broke even due to extra points and fees rolled into the loan. The salesperson was manic and desperate. They pretended to have a nice async process on the front end, but they end up dumping me into a phone call at the end where I had to tell them everything I just typed in. Several other online companies had similar tactics. The worst was one that just harvested my info and sold it to every shady lender who proceeded to call me non-stop for weeks.