3 ms·

Every interaction with a government or large entity. It has created a rigidity that does not allow for special circumstances. It is phone tree hell, self-help F

by carom 5y ago

Every interaction with a government or large entity. It has created a rigidity that does not allow for special circumstances. It is phone tree hell, self-help FAQs when you're trying to report a problem, it is minute long COVID safety message when you are calling a store to check item stock.

jaclaz 5y ago
On the other hand (according to them) I am "special" as I never found any of the questions that I want or need to ask among the FAQ's, or maybe unlucky as the issue I have cannot ever be resolved by following their problem troubleshooting guides (but somehow in the end the human clerk manages to solve the issue at hand in most cases).