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I have a T490s from last year for work. I just had the keyboard (well, entire top assembly) replaced today via the on-site warranty because the touchpad was gh
by rvense 5y ago
I have a T490s from last year for work.
I just had the keyboard (well, entire top assembly) replaced today via the on-site warranty because the touchpad was ghosting and the physical buttons had stopped working, i.e. it was basically impossible to use without an external keyboard. This also meant that the left shift key no longer comes loose all the time, which it started doing soon after I got it. It also has a couple of dead pixels, though I don't care too much about those.
Battery life at this point is less than one hour, after which it cuts out with no working. That might be a Linux issue, but the battery reports its charge state at ~25% when it cuts out. I had hoped they would replace it as well, but my work didn't get the extended warranty for the battery, which is a separate thing. That means that the warranty is only one year, and as such Lenovo want 300 EUR or so to do the replacement, and that's if I send it to them (onsite I imagine it'll be even more expensive).
All in all, I'm not very happy with the machine. Overall feel is OK (not fantastic), but the random shut-downs and keyboard wonkiness are extremely off-putting, as is the development in the battery life - it barely works as a laptop anymore.
My personal laptop is an almost antique X200, I've gone through a couple since 2008, but they always feel dependable in a way that this just doesn't, and I can't see myself getting a new Lenovo now based on this experience. In my personal life I don't need the extra speed at all, and I wish Lenovo would just keep making spares (and new batteries) for the X200 so I could use that for the rest of my life.