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Canceling NYT subscription using Twilio and Google speech to text

• toshvelaga 5y ago
  Paul Graham and Balaji really don't like the New York Times. Can't blame them really. The NYT lets you subscribe online, but you can only unsubscribe by calling them or talking to them through chat. I made a repo where users can talk to someone at support to cancel their NYT subscription. It uses twilio to place the call, and streams the audio through websockets to google's speech to text api. When it hears that you are next in line, it forwards you the call. Here's the github repo: https://github.com/toshvelaga/cancel-NYT https://github.com/toshvelaga/cancel-NYT Here's the writeup: https://medium.com/@toshvelaga/cancel-your-nyt-subscription-using-twilio-and-google-speech-to-text-887a27bdf465 https://medium.com/@toshvelaga/cancel-your-nyt-subscription-...
• chmaynard 5y ago
  I prefer a simpler, low-tech solution: cancel the credit card account you used to subscribe. I do this every 3 months or so as a general fraud-prevention measure.
  • toshvelaga 5y ago
    ahhh this is a very elegant solution. Haha I suppose mine is over-engineered