The best thing about the NLM's work in this space is how deeply it has been informed by the needs and workflows of the biomedical researchers, which is a perspe

The best thing about the NLM's work in this space is how deeply it has been informed by the needs and workflows of the biomedical researchers, which is a perspective that has been sorely lacking in work coming from outsiders. I did think that the author did a good job of outlining (some of) the basic structural issues that make this a tough field to monetize, but even setting those aside, there's no substitute for actually knowing your users and what they need, and that's something the NLM is amazing at. (Disclosure, my PhD was funded by an NLM training grant, some of my research is funded extramurally by the NLM, and I have a lot of NLM colleagues, so I'm maybe a little bit biased)