Based on the post timestamps it took up to 9 days for Google to respond publicly. In some ways this is impressively fast (but only for Google.) In others it's i

Based on the post timestamps it took up to 9 days for Google to respond publicly. In some ways this is impressively fast (but only for Google.) In others it's incredibly slow because revenue impacting production issues get addressed in hours. Question for HN: Is there any formal critical contact network between Google, MS, Apple or other large companies? In incident responses like this are people relying on personal contacts?