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Only slightly related: SF now texts you instead of calling back for a 911 hangup. I called 911 at the Montgomery BART station when visiting SF last week, becau
by dpifke 5y ago
Only slightly related: SF now texts you instead of calling back for a 911 hangup.
I called 911 at the Montgomery BART station when visiting SF last week, because someone was having a medical emergency. I got dead air (despite strong signal) for about 2 minutes before I spotted an elevator call box. That helped me get the station attendant; once she was on her way, I hung up on 911 so I could attend to the person in distress.
10 minutes later, I got a text:
we received a 911 hangup from your phone. if you need help, call back, tell us where you are and what happened. if that was a misdial, have a good night (capitalization from original, so probably not automated?)
I think this is a good thing, for example in a situation where someone needs help but is uncomfortable voicing their emergency aloud. But it was weird to get dead air and no immediate call back.
In any case, I found it an interesting experience.
- jmiserez 5y agoTo be honest that doesn't sound good at all. No response while you're in an actual emergency and then just "closing the ticket" unless you call again.