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I would replace "never" with "rarely." Patagonia is a good example of a company that admits failure -- they talk alot in their publications about finding ecolog
by foobarbecue 5y ago
I would replace "never" with "rarely." Patagonia is a good example of a company that admits failure -- they talk alot in their publications about finding ecological, moral, and profitability problems with their practices, describing lessons learned and attempts to improve.
I have seen in my work that individual tasks present failures as successes in their final reviews, and I can't think of any examples of a task that admitted "this didn't work out" even though many of the projects I'm thinking of are R&D and really didn't work out at all.
- Spivak 5y agoThis a good point. I think we can refine the rule to something like “groups never admit anything that makes them look bad.” Patagonia can admit failure because they’ve set it up so that failure is a fine outcome and even the attempt is noble.
- foobarbecue 5y agoExactly. The trick is to create an environment and context where it's possible for groups and individuals to brag about their failures (+/- mitigation strategies).