Smallish non-tech companies typically have single points of failure that are much more severe than a server/service being down for a couple of hours. Accountant

Smallish non-tech companies typically have single points of failure that are much more severe than a server/service being down for a couple of hours. Accountant on holiday? Guess we're not writing any invoices this week. Two of our drivers are ill? Guess we'll have to let all of this stuff pile up here for a bit. By comparison, a public-facing service or intranet being down for a few hours hardly merits attention.