3 ms·
I've used it to discuss organisational dynamics. Most recently, for a small startup trying to establish a service agreement for a large enterprise customer, an
by inopinatus 5y ago
I've used it to discuss organisational dynamics. Most recently, for a small startup trying to establish a service agreement for a large enterprise customer, and the differences in values, expectations, processes etc that hampered the relationship, which we termed an "impedence mismatch" and all the engineers in the room at least nodded.
Labelling certain problems this way, dispassionately and without rancour, really took heat out of the discussion, which assisted in finding solutions. In such circumstances, differences are bridgeable with understanding, which inevitably provokes jokes about certain people being transformers, being tightly wound etc.