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I don't think all of those problems are unique to government software. Some (a lot?) enterprise software is atrocious and disliked by end users. That's because

I don't think all of those problems are unique to government software. Some (a lot?) enterprise software is atrocious and disliked by end users. That's because the people making the purchasing decisions != end users. But it's flabbergasting just how bad VMS is considering it's the navigation system for these national assets. It's not like an HR system with poor UX--navigation is essential to the safety and effectiveness of the whole platform!

wolverine876 5y ago
> Some (a lot?) enterprise software is atrocious and disliked by end users. That's because the people making the purchasing decisions != end users. It's because the people making decisions care about putting money where it earns the most return and have more on their plate than they can address. Making software more pleasant for internal users rarely makes it to the top of the list. > navigation is essential to the safety and effectiveness of the whole platform! Subs crash very rarely, so the software seems to be sufficient.
- jkhdigital 5y ago
  > Subs crash very rarely, so the software seems to be sufficient. Subs also operated for many decades without any kind of computer-assisted navigation, and training to handle the loss of such systems is routine, so your statement is pretty vacuous. The software at a minimum should allow sailors to operate as safely as they did without it, but one would assume that the entire point of software assistance is to improve safety and/or operational effectiveness.