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Retail SLAs are a small risk compared to the enterprise SLAs where an outage like this could cost Amazon tens of millions. I assume these contracts have discou
by adrr 5y ago
Retail SLAs are a small risk compared to the enterprise SLAs where an outage like this could cost Amazon tens of millions. I assume these contracts have discount tiers based on availability and anything below 99% would be a 100% discount for that bill cycle.
- jaywalk 5y agoBut those enterprise SLAs are the ones they'll be paying out. Retail SLAs are the ones that you'll have to fight for.