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Perhaps reward structure should be changed to incentivize the post-mortems. There could be several flaws that run underreported otherwise. We may run into the
by 1-6 5y ago
Perhaps reward structure should be changed to incentivize the post-mortems. There could be several flaws that run underreported otherwise.
We may run into the problem of everything documented and possible deliberate acts but for a service that relies heavily on uptime, that’s a small price to pay for a bulletproof operation.
- A4ET8a8uTh0 5y agoThen we would drown in a sea of meetings and 'lessons learned' emails. There is a reason for post-mortems, but there has to be balance.
- 1-6 5y agoI find post-mortems interesting to read through especially when it’s not my fault. Most of them would probably be routine to read through but there are occasional ones that make me cringe or laugh. Post-mortems can sometime be thought of like safety training. There is a big imbalance of time dedicated to learning proper safety handling just for those small incidences.
- hinkley 5y agoDoes Disney still play the "Instructional Videos" series starring Goofy where he's supposed to be teaching you how to do something and instead we learn how NOT to do something? Or did I just date myself badly?