I booked a hotel room with them and when I arrived there, the hotel said they had no such record of my booking. I showed the receipts and all, but the hotel was

I booked a hotel room with them and when I arrived there, the hotel said they had no such record of my booking. I showed the receipts and all, but the hotel washed their hands off saying the server was down, etc. I contacted booking.com, but it was useless. I literally spent 2 hours in the hotel lobby trying to figure out what was going on and how I could get my money back. Their support is almost non-existent, especially for money related matters. The unhelpful thing their agent told me was "Oh, if you were wrongly charged, the amount would be credited back to your account in X days". I was so pissed off that I filed a chargeback with my credit card provider that very moment with all the evidence and then booked a room in a different hotel for the night for twice the budget I had. 4 business days later, I get spam calls from random numbers and guess who it was? Booking.com "We apologize, we will give you this credit into your account, bla bla" something along those lines. Chargeback is the real way to fight such scammy companies. Because, they lose more money than they will make from you. Hit them where it hurts. Lesson learnt. Now, I ALWAYS use my credit card for booking anything online.