Indeed, it is more related to troubleshooting. Which is why Lunar has an automated diagnostics tool which can tell the user if the problem comes from the monito

Indeed, it is more related to troubleshooting. Which is why Lunar has an automated diagnostics tool which can tell the user if the problem comes from the monitor, and shows some troubleshooting steps specific to their monitor: https://files.lunar.fyi/lunar-diagnostics-demo.mp4 https://files.lunar.fyi/lunar-diagnostics-demo.mp4 And yet, after finishing the diagnostics process, the users still send me emails saying that they paid for the app and I should fix Lunar to support their monitor.