I don’t know, I think this shifts the blame to the user for the sake of some kind of ideological bent. It’s basically saying ‘we know how to document, if you h

I don’t know, I think this shifts the blame to the user for the sake of some kind of ideological bent. It’s basically saying ‘we know how to document, if you have questions learn how to read.’ Having a FAQ allows for quickly addressing structural issues in information presentation. Creating one ex nihilo is corny, but when the questions actually start rolling in there have a place to be answered while the docs are adjusted. In my opinion the goal should be to starve the FAQ, not pretend it doesn’t exist.