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> And yes, I know people have plenty of complaints about apple, but I never had encountered such an obvious problem with an Apple product. Have they not stress-
by hnlmorg 5y ago
> And yes, I know people have plenty of complaints about apple, but I never had encountered such an obvious problem with an Apple product. Have they not stress-tested this stuff?
I'm not going to argue that many of Apples products aren't well built but MBPs have had their share of problems too. Such as
- The butterfly keys being extremely easy to break? (I have a few keys on mine that don't work properly any more)
- Or USB-C right side of the MBP causing the thermals to increase so much that the CPU throttles? (this also affects me)
- Or the ribbon cable that connects the screen getting worn down with repeated opening/closing that it breaks? (happened to a friend)
In fact, I've had more issues with my current MBP than I have with any of my previous laptops and thus cannot wait to decommission in January.
I do also have an iPhone and Apple Watch. My iPhones have always been flawless but my Apple Watch is around 18 months old and the speaker is already failing.
The watch and iPhone experience has been fantastic (even with the failing speaker) but I really can't see me getting another MBP. Not just because of the hardware problems I've had but also because I just don't think macOS is particularly good these days either. The OS panics far too often (MBPs really don't like to be docked and on docked regularly), it handles ageing batteries the worst (to the extent that a failing battery will brick the device where as at least with Linux you can still run the machine off the mains), it takes forever to verify applications on launch (sure I can turn that off) and it's nowhere near as performant as it once was. Frankly it's left me craving a Linux workhorse again.
I feel Apples love for IT professionals has diminished over the last decade and all the emphasis in build quality has gone towards their range of gadgets.
- mensetmanusman 5y agoTry cleaning the speaker with distilled water and the speaker cleaning feature that pumps the water out of the watch.
- hnlmorg 5y agoThanks, I will try that
- gimmeThaBeet 5y agois that this water lock thing for when you swim with it? https://support.apple.com/en-us/HT210931 https://support.apple.com/en-us/HT210931 May be brash of me, I would assume all water resistant watches have water lock, but the speaker thing sounds so apple-y.
- hnlmorg 5y agoI can't comment on the wider smart watch market but I do know my wife's Samsung smart watch has a similar feature to vibrate water out of the speaker.
- kalleboo 5y ago> I'm not going to argue that many of Apples products aren't well built but MBPs have had their share of problems too Yep Apples stuff definitely has a lot of build problems as well. You can also watch one of Louis Rossman's rants for perpetual internal design issues that cause machines to be more fragile than they need to be. Although the one thing speaking in favor of buying Apple despite this is that they sell so many of the same machines that when one of these major design issues pop up, it's likely to build up enough steam and bad publicity that they fix it/implement an extended warranty repair program, whereas there's never a critical mass of people buying and complaining about the "Samsung Galaxy Book Pro" for Samsung to respond.
- hnlmorg 5y agoMaybe not with Samsung but I've found other manufacturers to be better. Asus, for example, were very quick to resolve a battery issue I had for a laptop that was out of warranty. They even offered me a gift for my inconvenience. Apple, on the other hand, are only willing to fix issues if you pay them a substantial amount. Often a figure that approaches the cost of a new device.
- kalleboo 5y agoI've heard plenty of anecdotes of people getting Apple to fix their Mac hardware even outside of warranty. Mostly in the US where they seem to care more about customer support. It's all anecdotes though so I have no idea how common it is.
- eptcyka 5y agoI'd wager they get their stuff fixed out of warranty due to a class action lawsuit, rather than good will. Apple never wanted to fix any of my broken iStuff, even if I wanted to pay for it. They (Apple support representatives) will lie to your face, telling you that to replace a headphone jack or a charge port, one has to replace the whole motherboard, totalling the device.
- 5y ago
- jinto36 5y agoIndeed there are plenty of examples of suboptimal Apple designs. 2015 Retina MBP, the trackpad cable runs over the battery, and the heat from the battery means I have to replace the trackpad cable every 6-12 months. Earlier Intel aluminum iMacs would literally toast the LCD if you ran Windows on them, because the fans wouldn't ramp up enough, even if you had all the Bootcamp drivers properly installed. Sometimes this would happen in MacOS also. Needed to run 3rd party fan control programs, or you'd end up seeing brown areas on the screen around where the CPU and GPU heatsinks were. As far as enclosures go, yes Apple stuff is physically pretty sturdy.
- et2o 5y agoYou’ve replaced your trackpad cable 6-12 times? That’s is incredibly uncommon. I never had any problem with mine.