I work in retail for 20 years, last ten years in C-level jobs. You are mostly right. Modern retail floor we call internally "battlefield", "bloodshed", etc. It

I work in retail for 20 years, last ten years in C-level jobs. You are mostly right. Modern retail floor we call internally "battlefield", "bloodshed", etc. It is tough, it is non-human (not anti-human, but very robotic), yearly employee turnover hovering at 50%+