4 ms·

Agreed. Honestly, I often jump to a faq early in my research when I'm thinking to myself: "just give me the highlights." It's context dependent though. If it's

by mankyd 5y ago

Agreed. Honestly, I often jump to a faq early in my research when I'm thinking to myself: "just give me the highlights." It's context dependent though. If it's a one page, cliff notes style faq, great. If it's a large, searchable, knowledge base, then that's just documentation masquerading as a faq - often poorly so.

Veen 5y ago
> I'm thinking to myself: "just give me the highlights." That's the problem though. The "highlights" should be front-and-center in the main content. If it isn't then the content is poorly designed, and the FAQ is just a way of working around bad content without fixing it.