5 ms·
Maybe FAQs are just a simplified manual. Those are often missing. I don't want to read a 30 pages manual before using something.
by shikoba 5y ago
Maybe FAQs are just a simplified manual. Those are often missing. I don't want to read a 30 pages manual before using something.
- akvadrako 5y agoUnlike a simplified manual, FAQs should cover common edge cases. Things which would look like details and don't clearly fit into the manual's sections.
- dmitriid 5y ago> FAQs should cover common edge cases. If these cases are common, they are not edge cases, and they should be described in the actual documentation, guides etc.
- majkinetor 5y agoNo its not. I have simplified manual too and a FAQ. Simplified manual shows most important things. FAQ doesn't have to, users can frequently ask totally unimportant things.