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> They have been advertising publicly C@E for years but it was a restricted private beta. In my opinion the state of C@E has historically been falsely advertise
by numair 5y ago
> They have been advertising publicly C@E for years but it was a restricted private beta. In my opinion the state of C@E has historically been falsely advertised. You could not go to the website and sign up, put in your credit card details and use C@E. If you contacted support they told you it's not generally available, it's for exiting customers and no more seats are left, it was at capacity.
This is a MAJOR problem in our industry. Products that exist, but don't actually exist (this sitiuation). "Platforms" that are only platforms if you've got a secret deal nobody tells you that you need to have (Twitter, Facebook). "Open" systems that close themselves off once you hit a very, very low threshold of use, and then force you to do a lot of not-very-open things to regain access... I could go on and on.
(I'll note that this is separate from the problem of AI-based fraud detection run amok.)
- adam_arthur 5y agoI strongly believe that there will be new laws that adapt to the SaaS like business model. Most SaaS are structured in an effectively "non competitive market" kind of way. Lots of information hiding (don't post prices), high costs of switching (vendor lockin), and so on. These type of things stifle competition and lead to a more pseudo Monopoly kind of state rather than a truly competitive market. Anyway, transparent pricing should be required for all businesses IMO. The problem is particularly bad in healthcare, and big contributor into high costs. Of course, it will take a few decades for laws to catch up
- tiew9Vii 5y agoFastly is a public traded company. In their annual reports Fastly have previously said C@E was available. They regularly released PR pieces of new functionality on C@E. The reality was it was in private beta and deep in active development. Their official annual reports and PR pieces used by investors for investment decisions where misleading insinuating a product was available that was not. Fastly annual reports where painting a misleading picture. What's worse is the honest answer, we are deep in development and now have several large existing customers onboard for private beta is nothing to be ashamed of putting out to your share holders. Fastly where probably trying to hide the amount of time it's taken them to roll C@E out since first announced early 2019. I'm sure every piece of public information went through their legal department and vetted but at the same time every piece of mandatory training I've done at publicly traded companies have me believe I could suffer huge legal consequences with the SEC for doing similar.