I think it's important to note that it has sucked the humanity out of levels of worker above the bottom-of-the-pole labourer, as well; the HR people and trainer

I think it's important to note that it has sucked the humanity out of levels of worker above the bottom-of-the-pole labourer, as well; the HR people and trainers in the post are similarly labourers, though instead of using their muscles they're using their words; but they're still required to work like hands of the automation, with scheduled onboarding sessions and processes they have to follow. Given enough time, and a smooth process, eventually this should not be so painful; but when it is painful, it is supposed to be the job of a human (especially once in HR) to act as a bridge between process and person, so as to keep morale at a good level and to provide a channel for feedback from employees up to the teams responsible for process automation. It doesn't sound like this is in place here, at all; instead we have people who are displaying all the signs of not caring about the human anymore because they have become so subservient to the machine that they cannot afford to.