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From his about page: "I’m consulting on increasing LVOC numbers (lifetime value of a customer – usually selling additional valuable things to customers you’ve
by espadagroup 15y ago
From his about page:
"I’m consulting on increasing LVOC numbers (lifetime value of a customer – usually selling additional valuable things to customers you’ve already got, but also conversion rates, price points, referrals, etc), doing some light real estate development, and some professional writing."
- typicalrunt 15y agoUnderstood. But you misunderstand me. I read that section of his About page, but it's not succinct enough. If I were to walk into a crowded room and say, "For my business to succeed, I need an %X", what would be the value of X for it to apply to Sebastian's role? I can't just say "consultant".
- pchristensen 15y agoThere's not a word for it, but I'm pretty every business ever anywhere would benefit from someone who "increases LVOC numbers". And the best business won't be stopped by the lack of a buzzword.
- mds 15y agoI took that as part of his point -- there isn't a convenient buzzword or easy label to describe what he does, which leads to fear and "people won't understand".