I have never seen outsourced support work. I've seen it maybe 5+ times varying from teams of 5 to 500. It always is bad when someone else is doing it. I've bee

I have never seen outsourced support work. I've seen it maybe 5+ times varying from teams of 5 to 500. It always is bad when someone else is doing it. I've been at two companies where I led or was part of bringing it in house. It always was 100x better, and people forget how much marketing comes from good support. Hit me up if you want to chat, email in profile. I can probably send you toward people who can lead this charge as well.