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On the other hand, stepping through a systematic process invented by Toyota and arriving at the answer "the root cause(s) are beyond our direct control" is a pl
by EForEndeavour 5y ago
On the other hand, stepping through a systematic process invented by Toyota and arriving at the answer "the root cause(s) are beyond our direct control" is a plausible way to (1) not waste time on futile ideas, and (2) get managers off your back.